Terms & Conditions

Last Updated: 1-20-2025

1. Acceptance of Terms

By accessing or using any services provided by American Fiber Network (“AFN”, “we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our services.

2. Description of Service

AFN provides high-speed fiber internet services to residential and commercial customers in the United States. The specifics of the service (including speed, data usage, pricing, and availability) may vary based on location and package selected.

3. Account Registration and Use

• Eligibility: You must be at least 18 years old to register for our services.
• Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Responsibility: You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account and password.

4. Payment and Billing

• Billing: Services are billed on a monthly basis unless otherwise specified.
• Payment: You agree to pay all fees and charges associated with your use of the service by the due date.
• Late Payments: Late payments may incur additional charges or service suspension.

5. Service Termination

• Either you or AFN may terminate this agreement at any time.
• Upon termination, you must cease all use of the service and AFN may deactivate or delete your account.

6. Use of Service

• Acceptable Use: You agree to use our services only for lawful purposes in accordance with our Acceptable Use Policy.
• Prohibited Uses: Unauthorized access, hacking, or distribution of malware are strictly prohibited.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and disclose information about you.

8. Limitation of Liability

AFN shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms, please contact us at:

• Phone: 1-217-367-1578
• Address: 111 North Commercial Drive Teutopolis, IL 62467

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.